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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jimmy Crissman

July 10, 2023

5  out of  5 rating by Jimmy Crissman
"Awesome staff and great rates. Cut my previous insurance company by half and with better coverage. And State Farm is a very reputable company."

Russell Millis

June 28, 2023

5  out of  5 rating by Russell Millis
"Peter and his firm have been absolutely amazing dealing with my accident! It has been so much back and forth but they handled it for me! Highly recommend very satisfied and happy with the firm!!"


May 30, 2023

5  out of  5 rating by LARRY FRANK
"Pete is a great agent always willing to help in any way possible and his staff is top notch. I have been with him since he started and look forward to his great service in the future."

Rob N

April 23, 2023

5  out of  5 rating by Rob N
"Thank you for making the process of dealing with insurance so pleasant and easy to understand. Jonathan and Pete were both so nice to work with and communicated clearly and frequently. I would highly recommend giving them an opportunity to work with!"

Barbie Warner

April 21, 2023

4  out of  5 rating by Barbie Warner
"Have been Pete's customer since he opened in harbor Creek and has done me and my family good..will keep bringing him business as long as he's in buss.ty for all u do for us .u r family to us."

Eric Brotherson

April 13, 2023

5  out of  5 rating by Eric Brotherson
"It has been a pleasure working with both Jonathan and Pete. I was switching insurance companies and Jonathan made the transition smooth and seamless for me. I had a good amount of questions about my policies and transition of services, and Jonathan was well versed and knowledgeable in his responses. He offered prompt feedback when I needed something and was available in a reasonable time frame when I had questions. Kudos to both Jonathan and Pete for great service!"

Mary Riker

August 2, 2022

5  out of  5 rating by Mary Riker
"Extremely helpful with all insurance issues."

Nikki Thomas

June 9, 2022

5  out of  5 rating by Nikki Thomas
"I changed insurance companies and State Farm was the only one to have given me the best rate! Jeffrey Frailey set me up and didn’t even have to go in to the office since I’m always busy. Best customer service and insurance company I’ve been to and highly recommend Jeffrey Frailey and Pete Krzak for anyones insurance needs!!!"

Jackie Dahl

June 8, 2022

1  out of  5 rating by Jackie Dahl
"everytime i have to call or go to this office i get treated with disrespect and get nothing but attitude the whole time"

Gabrielle Malinowski

May 5, 2022

5  out of  5 rating by Gabrielle Malinowski
"Update: Jeff took the time to look into my insurance for me again and was able to save me another almost $50 a month! He really looks out for his new and current customers! Jeff was so great! He saved me nearly $100 monthly on my insurance! I feel he did everything he could to get me the best rate out there. He was very responsive and friendly, couldn’t ask for more!"

Kelly Watrous

April 19, 2022

5  out of  5 rating by Kelly Watrous
"Jeff was absolutely great to work with! He answered all our questions and was able to save us a ton of money on our auto and home owners insurance. You definitely need to give him a call for a quote!! You won't be disappointed!! 🙂"

Luke Ohmer

April 12, 2022

5  out of  5 rating by Luke Ohmer
"Saved me a boat load of money on homeowners and car insurance. Was not pushy and extremely professional. Truly wanted to help me the customer get more bang for my buck at a low cost and rate. Matched my previous insurance and then some."

Dana Appleton

April 1, 2022

5  out of  5 rating by Dana Appleton
"Went through Jeff as my agent and he did amazing work and made the process of insurance so easy. Jeff had kept in touch with me every few months about price checking plans for me until we finally found a deal that was too good to resist. Thanks to Jeff my insurance is drastically lower than when I was with my previous insurer, i have even better coverage with better incentives, and he even took care of making sure my old policy was canceled and refunded to me. 10/10 recommend!!"

Megan Cadden

March 28, 2022

5  out of  5 rating by Megan Cadden
"Pete, and Jeff, saved me almost $200/mo, switching from Progressive to State Farm! I can't thank them enough! At a time where EVERYTHING is raising in price, I'm breathing a breath of fresh air knowing that my car insurance is now ONE THIRD of the price I was paying! I'm beyond grateful!!! If you haven't called Pete, yet, CALL HIM NOW!!!! You won't regret it! And you'll thank me later😉🥳🙏🏼"

Angelica Witt

March 11, 2022

5  out of  5 rating by Angelica Witt
"I signed up for insurance online and Jeff very quickly reached out to me to make sure I had the best package and price for what I needed. Very friendly and professional service! Thanks, Jeff!"

Kristan Moshier

January 11, 2022

5  out of  5 rating by Kristan Moshier
"Impeccable customer service and saved me so much money on car insurance."

Patty Will

January 3, 2022

5  out of  5 rating by Patty Will
"Saved us almost $2200.00/year on home and car insurance!!"


December 22, 2021

5  out of  5 rating by dddreilly
"Pete and Jeff are always on point! I have multiple policies with them and they're always able to get me the best value by far, whether it be for auto or property. After working with several other agents in the Erie area, I was most impressed with their work ethic, as many agents' availability fell off during the pandemic. I've always been able to reach them whenever I needed them. Highly recommended!"

Jim Barbour

December 22, 2021

5  out of  5 rating by Jim Barbour
"If I could write multiple reviews and 10 stars, I would do so. Pete and his team have not only bailed me out at the 11th hour on several of my real estate deals and gotten me insurance on properties that nobody else would, but they also have helped numerous clients of mine as well through the years. Most recently, they took the initiative to review my auto with another company and reached out to tell me that they could now save me almost HALF of my cost. I always recommend Pete Krzak - State Farm Insurance Agent first and will continue to do so."

Alma Hucic

December 22, 2021

5  out of  5 rating by Alma Hucic
"Jeff was very helpful with getting my husband and I insurance since we just moved back from Georgia, he listened to every question carefully and helped us through the process. Not only did he help us but both Pete and Jeff helped my mom as well and made it easier for her. Highly recommend you get insured with these guys!"

Charles Huffman

December 22, 2021

5  out of  5 rating by Charles Huffman
"Great communicator. Answered all the questions I had. Easy to work with. Saved me money."

alex reiser

November 23, 2021

5  out of  5 rating by alex reiser
"Pete made it fast and easy to get a significantly better rate than the competition, Thanks Pete!"

Zarah Pratz

November 18, 2021

4  out of  5 rating by Zarah Pratz
"So far have been happy with switching to State Farm! Have been working with Jeff and he’s been very helpful! State Farm offered us a better rate with just as good coverage."

Mike Connolly

November 17, 2021

5  out of  5 rating by Mike Connolly
"Helpful friendly staff!"

Kaemen Smith

November 14, 2021

5  out of  5 rating by Kaemen Smith
"Professional interactions and fantastic rates!"